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Reagan Patrick Lubega

Reagan

Other · Nairobi, Kenya
I create content on customer support and de-escalation techniquescall centre leadershipand billing and finance basicsalong with betting industry topics like explaining markets in simple termsVIP retention strategyand compliance essentials. I also cover my telecom backgroundcomparing billing and support across industriesand share career insights on moving across sectors — from telecom to agriculture to media to betting — and the transferable skills that connect them.
0 sessions
Next available Thu, 20 Aug
EAT timezone

Book a session

Select a duration below. Confirmed within 2 hours.

15 minutes
Quick chat — a specific question or rapid feedback
UGX 35,000
30 minutes
Deep dive — content review, strategy, career advice
UGX 50,000
60 minutes
Full workshop — complete audit or business plan
UGX 125,000

Payment via mobile money at confirmation

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Payments by Lemonade — CBK regulated · Mobile money supported.

About Reagan

I’m a finance and customer support creator with hands-on experience across telecom, media, agriculture, and betting industries — starting in customer care and billing, gaining exposure to finance operations, and now leading a customer support and VIP retention team in the betting industry, where I train agents on 70+ betting markets and work on customer experience and retention strategy.

★★★★★

"Incredibly insightful. I came with a specific problem and left with a full plan. Worth every shilling."

JK
James K.
Nairobi
★★★★★

"Booked 15 minutes just to ask one question. Got a full framework I still use today. Fast, clear, no fluff."

AN
Aisha N.
Nairobi
★★★★☆

"The feedback was honest and direct. Some things I didn't want to hear, but all correct."

BO
Brian O.
Kisumu